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Intrepid Credit Union was voted Best Credit Union in Helena in 2017, 2018 and 2019!  If the Helena community feels that way about Intrepid Credit Union, imagine what it’s like to work here!  We believe in supporting our employees through training, mentoring, and providing opportunities for growth and enrichment.  We believe in offering our extensive membership the best and most innovative financial products and services and the highest quality service available.  We believe that making our community a wonderful place to live, work, and play makes our organization stronger.  That’s why Intrepid Credit Union joyfully partners to support the communities we serve through all aspects of our organization. We participate in local initiatives that help make our communities a better/safer place to live; make direct monetary contributions; volunteer time, talent and support by participating in community projects; and provide scholarships to graduating high school seniors. 

Some of our community involvement includes:

  • Sponsorship of the Symphony Under the Stars, Prickly Pear Land Trust’s “Don’t Fence Me In” trail run, and a fellowship at the Holter Museum of Art;
  • Volunteering talent for Nami Walk, Empty Bowls, the Humane Society’s Spay-ghetti Dinner and the Governor’s Cup;
  • And volunteering at dozens of non-profits that serve our communities!

WHAT WE OFFER:

  • Great work environment – training, mentoring, and opportunities for growth.
  • Competitive compensation.
  • Employer paid benefits. Medical/Dental/Vision, STD/LTD/Life, HSA contribution, paid-time-off, and 401k retirement plan (with employer match).
  • Generous Profit-Sharing retirement contribution

Apply Today! To apply for any of these opportunities, please email a cover letter (with salary requirements) and resume to [email protected].

Current Openings

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Teller - Helena

Full Job Description

At Intrepid Credit Union we deliver solutions that inspire success, crafted for this place and the people we share it with. We live Life Wide Open and create opportunity for our members to live their lives to the fullest - with our guidance and support. Our core values of respect, trust, integrity, empathy and service guide our interactions with each other as employees and our interactions with our members.

We are looking to add tellers to our team at our Helena branches. This vital member of our team would be responsible for providing a variety of service tasks for our members including answering member questions, assisting with transactions that include processing deposits, withdrawals, loan payments, teller checks and cash advances. Tellers are responsible for working with our members and answering their questions regarding our services provided and account maintenance activities. This position provides the opportunity to utilize your excellent public relations skills, timeliness, efficiency, accuracy and professionalism in an environment where we work together for a common purpose to lend a hand and be neighbors helping neighbors. If you want to uncover opportunities to make a difference apply today by providing your cover letter, resume and three professional references!

***To apply you must follow this link: https://www.ondemandassessment.com/link/index/JB-S87UX2K59?u=1007907  ***

Job Type: Full-time

Pay: From $12.24 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location:

  • Multiple locations

Pay frequency:

  • Every other week

Work includes:

  • Evenings Weekends

Paid Training:

  • Yes

Management:

  • Team Lead

Shifts announced:

  • Weekly

Employees working per shift:

  • 5 or fewer

This Job Is:

  • A job for which military-experienced candidates are encouraged to apply
  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website: www.intrepidcu.org

Company's Facebook page: https://www.facebook.com/IntrepidCreditUnion

Benefit Conditions: Waiting period may apply

Teller - Bozeman 

INTREPID CREDIT UNION DESCRIPTION:

Intrepid Credit Union is opening a branch location in Bozeman, Montana.  We are recruiting for qualified applicants to be part of our Bozeman Team.  This is an opportunity to be a part of an exciting new chapter with a Credit Union that will make a difference in the Bozeman community.  We joyfully partner to support the community we serve through all aspects of our organization. We participate in local initiatives that help make the community a better/safer place to live; make direct monetary contributions and volunteer time, talent and support by participating in community projects.  Intrepid Credit Union is distinct in many ways:

  • We are Not-For-Profit
  • Our Members are Owners
  • Our Board of Directors are volunteers
  • We provide financial education for our Members
  • Our social purpose is People helping People.

To learn more about Intrepid Credit Union, please visit our website at intrepidcu.org.

WHAT WE OFFER

  • Great work environment, it’s a cliché but true at Intrepid Credit Union.
  • Extensive employee training program.
  • Competitive Compensation.
  • Employer paid benefits.
  • Generous Profit Sharing retirement contribution.
  • Employees also participate in excellent Benefits including: medical, dental, vision and a robust 401k retirement plan.

POSITION SUMMARY:

Responsible for providing a variety of member service tasks including greeting members, answers member questions regarding Credit Union services, and performs a variety of account maintenance activities.  Opens new accounts and processes new and renewing CD’s. Actively cross-sells Credit Union services,  assists members, and directs incoming calls and walk-ins to the most appropriate source for assistance; performs basic member service functions such as counter checks, statement requests, name & address changes, account ownership changes, CAPS, PIN changes, ATM card limit changes, assisting with basic account questions, and transfers.  Plays an important role in the teamwork of the Credit Union and serves members promptly and professionally. Paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks and cash advances.  Balances each day’s transactions and cash totals.   This position requires excellent public relations skills as well as an understanding of teller and account representative functions.  Timeliness, efficiency and accuracy, as well as professionalism, are vital to the successful execution of this position.

QUALIFICATIONS/EXPERIENCE:

  • High school diploma or equivalent required.  Must possess adequate maturity level to effectively handle large transactions.
  • At least one year prior Teller/account representative or similar experience required.
  • High level of organizational skills and attention to detail required ensuring proper, accurate and timely recording, filing and dissemination of information.
  • Excellent communication skills, problem solving skills and flexibility, including the ability to effectively analyze Member needs and assist them or obtain appropriate assistance for them.
  • Good math skills required.
  • Must have good typing skills and the ability to operate business equipment including telephone, copy machine, coin and money counting machines, computers and printers.  Familiarity with and the ability to use Windows-based systems, Word and the Credit Union’s core operating system.
  • Must have demonstrated knowledge of, or the ability to rapidly gain complete knowledge of Credit Union products and services.
  • After hire or movement into this position, incumbent will complete all required educational items as outlined in credit union procedures and within required timelines.  Education on equivalent topics received through other mediums may be accepted at management’s discretion.
  • Good attention to detail required for proper processing of job tasks, and to effectively screen member needs over the phone or in person with minimal supervision.
  • Strong member service skills required.
  • Must have or develop knowledge of and comply with all laws, rules and regulations which apply to financial services, particularly credit unions, including the BSA and related laws.
  • Requires the ability to adequately perform various teller activities, including cash and check handling, balancing, location and correction of offages, member account maintenance, etc. After hire, while functioning as a MSR, all are expected to:
    • maintain drawer balances and cash offages at acceptable level per offage/error procedure;
    • Adequately assist in areas of responsibility;
    • continuously increase product knowledge; and
    • Successfully pass educational requirements as outlined in the competencies required for the position.

•     Self-starter that is unselfishly motivated and demonstrates initiative to meet business/department needs.

•     A commitment to doing a job well and occasionally go above and beyond.

•     Able to embrace contributions of others and emphasize the Intrepid Credit Union team over self.

IMPORTANT NOTES:

  • Employment Status:  Full-Time, Hourly
  • Exemption Status:  Non-Exempt
  • Work Schedule: Monday – Friday.  Initial out of town travel for training with infrequent out of town travel after training for meetings.
  • Benefits:  Medical/Dental/Vision (employer paid portion), STD/LTD/Life (employer paid), HSA contribution, paid-time-off, retirement plan (with employer match), and supplemental insurance available.
  • Bondable:  Must be bondable
  • Background Check:  Required

HOW TO APPLY:

To learn more about additional employment opportunities with Intrepid Credit Union, please visit our website at intrepidcu.org/about-us/careers.

To apply for this opportunity please email a resume and three professional references to [email protected]. Intrepid Credit Union is an Equal Opportunity Employer. Intrepid Credit Union will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Collections Representative 

** TO APPLY PLEASE FOLLOW THIS LINK: https://www.ondemandassessment.com/link/index/JB-35QDSXLIP?u=1007907 **

POSITION SUMMARY: We are recruiting applicants that are interested in joining our professional collections team. This position is responsible for ensuring a smooth and efficient collection process. Handles the daily tasks of the collection function, including working delinquent accounts, repossessions, bankruptcy proceedings and associated reports and reporting. POSITION

RESPONSIBILITIES:

· Perform all aspects of the collection process, including but not limited to:

· Working all delinquent accounts daily and as needed by phone calls and letters, process weekly delinquent report.

· Addresses credit report disputes and report corrections.

· Process order of repossessions after appropriate review and approval; follows through entire repossession process, including order of repossession, arrangement for cleanup & storage, all applicable documentation, etc.

· Prepare for and may, at request of Lending Quality Manager, participate in small claims court proceedings.

· Prepare for, and may, at request of Lending Quality Manager, participate in bankruptcy proceedings. Follows through entire bankruptcy process, including filing proof of claim, re-affirmations, etc.

· Recommends charge offs to Lending Quality Manager and Senior Collections Representative. Process charge off accounts after approval.

· Keeps Lending Quality Manager apprised of all activities in relation to delinquent accounts, charge offs, repossessions, bankruptcies.

· Prepares and processes all necessary correspondence relating to delinquent accounts. Documents and performs proper record keeping on all accounts: · Records all conversations, contacts, actions taken, etc. in collection and member notes. · Maintain spreadsheet on bankruptcies.

· Maintains tracing of repossessions.

· Works with Consumer Credit Counseling accounts, following up as needed.

· May be required to testify as witness in delinquent or fraudulent cases.

· Obtains all appropriate and applicable identification data as required by the BSA and other laws; submits CTRs, SARs, and makes other reports as required and appropriate.

· Prepares reports for management and board regarding delinquencies and trends.

· Responsible for the effective and professional performance of the functions described above. Performs all tasks while striving to maintain the highest ethical standards, including but not limited to: support of all Credit Union policies and procedures; complies with all laws, rules and regulations, including full compliance with the BSA and anti-terrorism laws; assisting Members in resolving their concerns while maintaining the integrity of Credit Union philosophy; support and provision of the highest quality member services possible including accuracy and confidential handling of member information; avoidance or disclosure of relationships that may give the appearance of inappropriateness or represent a possible or perceived conflict of interest or compromise the Credit Unions’ values.

· Actively promotes and cross sells credit union products or services within and outside the Lending Services team (real estate, ACH, gift cards, etc.).

· Provides superior member service, proactively seeking solutions for our members. Frequently researches cause of delinquencies and looks for remedies and cross sell opportunities for our members (ACH, auto transfer, online banking, etc.). · Builds effective working relationships within the credit union to ensure superior member service through enhanced knowledge of departmental functions and abilities.

QUALIFICATIONS/SKILLS/EXPERIENCE:

· High school diploma or equivalent required.

· Basic knowledge of financial services reporting mechanisms (such as credit reports) required.

· Broad basic demonstrated knowledge of collection activities and procedures required, including knowledge implementation of the Fair Debt Collection Act, skip tracing, bankruptcy and repossession procedures, etc.

· Excellent communication skills required. Must possess adequate maturity to effectively and appropriately handle frequent negative or emotionally charged situations.

· Demonstrated problem solving skills required.

· Good math skills required, with the ability to 10-key on calculator and/or computer.

· Good business writing skills required, including appropriate use of grammar, sentence structure and business letter formats which enhance the development of legally supportable documentation of the collections process.

· Good organizational skills and attention to detail that allows the development of appropriate reports and documentation of collection steps and procedures required.

· Familiarity with and the ability to use Windows-based systems Word, Excel, and internal operating system required.

· Must have good typing skills and the ability to operate general office equipment, including copiers, scanners, telephones, fax machine, calculators, computers and printers.

· Must have knowledge of and comply with all laws, rules and regulations which apply to financial institutions, particularly credit unions, including the BSA and anti-terrorism laws.

· Must have good working knowledge of Credit Union products and services or the ability to develop such within 90 days of employment.

· After hire or movement into position, incumbent will complete all required coursework as outlined by credit union procedure and according to defined timelines.

PREFERRED QUALIFICATIONS:

· Certification as a Collector.

· One plus year’s collections or similar financial industry experience.

· Experience with Symitar and/or Episys.

Job Type: Full-time

Pay: $14.77 - $22.16 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Schedule: 8 hour shift

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply

Company's website: www.intrepidcu.org

Company's Facebook page: https://www.facebook.com/IntrepidCreditUnion

Benefit Conditions: Waiting period may apply

Work Remotely: No

 

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To apply for any of these opportunities, please email a cover letter (with salary requirements) and resume to [email protected].

You may also use snail mail, by mailing your resume and cover letter to Intrepid Credit Union, PO Box 159, Helena, Montana 59624, Attention Human Resources.

All materials must be received by the recruitment closing.

Intrepid Credit Union is an Equal Opportunity Employer. Intrepid Credit Union will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.