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Intrepid Credit Union was voted Best Credit Union in Helena in 2017, 2018 and 2019!  If the Helena community feels that way about Intrepid Credit Union, imagine what it’s like to work here!  We believe in supporting our employees through training, mentoring, and providing opportunities for growth and enrichment.  We believe in offering our extensive membership the best and most innovative financial products and services and the highest quality service available.  We believe that making our community a wonderful place to live, work, and play makes our organization stronger.  That’s why Intrepid Credit Union joyfully partners to support the communities we serve through all aspects of our organization. We participate in local initiatives that help make our communities a better/safer place to live; make direct monetary contributions; volunteer time, talent and support by participating in community projects; and provide scholarships to graduating high school seniors. 

Some of our community involvement includes:

  • Sponsorship of the Symphony Under the Stars, Prickly Pear Land Trust’s “Don’t Fence Me In” trail run, and a fellowship at the Holter Museum of Art;
  • Volunteering talent for Nami Walk, Empty Bowls, the Humane Society’s Spay-ghetti Dinner and the Governor’s Cup;
  • And volunteering at dozens of non-profits that serve our communities!

WHAT WE OFFER:

  • Great work environment – training, mentoring, and opportunities for growth.
  • Competitive compensation.
  • Employer paid benefits. Medical/Dental/Vision, STD/LTD/Life, HSA contribution, paid-time-off, and 401k retirement plan (with employer match).
  • Generous Profit-Sharing retirement contribution

Apply Today!

Current Openings

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Teller - Helena

Full Job Description

At Intrepid Credit Union we deliver solutions that inspire success, crafted for this place and the people we share it with. We live Life Wide Open and create opportunity for our members to live their lives to the fullest - with our guidance and support. Our core values of respect, trust, integrity, empathy and service guide our interactions with each other as employees and our interactions with our members.

We are looking to add tellers to our team at our Helena branches. This vital member of our team would be responsible for providing a variety of service tasks for our members including answering member questions, assisting with transactions that include processing deposits, withdrawals, loan payments, teller checks and cash advances. Tellers are responsible for working with our members and answering their questions regarding our services provided and account maintenance activities. This position provides the opportunity to utilize your excellent public relations skills, timeliness, efficiency, accuracy and professionalism in an environment where we work together for a common purpose to lend a hand and be neighbors helping neighbors. If you want to uncover opportunities to make a difference apply today by providing your cover letter, resume and three professional references!

***To apply you must follow this link: https://www.ondemandassessment.com/link/index/JB-S87UX2K59?u=1007907  ***

Job Type: Full-time

Pay: From $12.24 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location:

  • Multiple locations

Pay frequency:

  • Every other week

Work includes:

  • Evenings Weekends

Paid Training:

  • Yes

Management:

  • Team Lead

Shifts announced:

  • Weekly

Employees working per shift:

  • 5 or fewer

This Job Is:

  • A job for which military-experienced candidates are encouraged to apply
  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website: www.intrepidcu.org

Company's Facebook page: https://www.facebook.com/IntrepidCreditUnion

Benefit Conditions: Waiting period may apply

Universal Teller - Bozeman

**To apply please go to:  https://www.ondemandassessment.com/link/index/JB-WTCKQFFJ4?u=1007907**

Intrepid Credit Union is a growing financial organization that seeks to help its members live Life Wide Open. We are about creating opportunity and inviting our members to live their lives to the fullest – with our guidance and support. At Intrepid Credit Union, we are rooted in our core values of respect, trust, integrity, empathy, and service.

WHAT WE WANT

Intrepid Credit Union is looking for a motivated universal teller with a minimum of 1 year of customer service (preferably in the financial industry) to add to our Bozeman team. This is a full time-position, with a salary range of $13.09 - $18.63 per hour depending on experience. This is a great opportunity to join Intrepid Credit Union’s first location outside of Helena.

To be successful in this position it is important that you have excellent communication skills; attention to detail; good math skills; problem solving skills and flexibility, including the ability to effectively analyze member needs and assist them or obtain appropriate assistance for them.

WORK ENVIRONMENT

This position is scheduled during normal credit union business hours. Normal business hours are Monday through Friday, ranging from 8:00 a.m. – 5:00 p.m. with the ability to work flexible hours.

In this position, you will have extensive member contact on a continual basis. You will be on the frontline and one of the faces of Intrepid Credit Union. Some of your job duties include: answering member’s questions, performing a variety of account maintenance activities, processing, and renewing CD’s, and performing basic member service functions such as name and address changes. You will also open new accounts and cross-sell our services.

If you are ready to live Life Wide Open and help our members experience Banking Unbound, apply today!

Intrepid Credit Union is an Equal Opportunity Employer, Intrepid Credit Union will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Core Financial Specialist 

REPORTS TO: VP of Information Technology
 
Supervises: None
 
POSITION SUMMARY:
 
To administer, maintain, analyze, develop, and configure the company’s core financial processing and lending systems. Acts as first line of communication between credit union and Credit Union Service Organization (CUSO). Translates employee and organizational needs into development plans and projects and associated request for service to Credit Union Service Organization (CUSO) or associated vendors and services.
 
POSITION RESPONSIBILITIES:
 
Customer Support: Receives service and incident requests from internal staff and translates requests into vendor and internal tasks. Updates and maintains tickets with current status and verifies resolution or reason for closure. Acts as central representative to financial-service technology stakeholders for requests to and from CUSO and other third-party vendors. In partnership with vendors and local CU resources, offers technological, procedural, and programmatic solutions to advance service quality or in response to incident. Offers and maintains technical training resources on the “Core” platform and ancillary products base functions, navigation, and operation. Provides support to the CU training program when change in technology or configuration leads to change in member or staff procedure or experience.
 
Knowledge: Maintain knowledgebase, act as primary specialist for core and ancillary financial technology components. Maps current technology, product options, file transfers, custom and native programs and parameters. Prepare and distribute informational or analytical reports for distribution to local staff or partners upon request. In partnership with credit union leadership, maintain knowledge of company policy and procedure and applicable laws and regulations. Maintain documentation explaining how the requirements are implemented into vendor products, parameters, and programs.
 
Maintenance: Ensure credit union operational responsibilities are fulfilled for the core platform. Analyze and verify through CUSO or third-party vendors that best practice configuration and procedure is followed for core and associated financial products. Maintain and ensure the scheduled processes are ran successfully. Maintain processes and parameters for scheduled and unscheduled program execution. Document and implement accounts for core financial platform
and associated products; ensure permissions and restrictions are aligned with credit union role definitions.
 
Troubleshooting: Acts as primary Credit Union representative with resolving emergency software problems. Recognizes errors and/or incidents, analyzes incidents, and resolves or forwards resolution tasks to local staff, CUSO, and third-party vendors. Communicates with local staff the timelines and status of incidents.
 
Change Management: Conducts technical research and develops testing procedures for system upgrades and new product integration to ensure compatibility and avoid disruption in service. Prepares program test data, analyzes test results and specifies procedures for new, modified and enhanced programs. Prepare request for change, submit request for change, and maintain change log for core financial and other third-party products.
 
Development: In partnership with CUSO and associated vendors, perform technical tasks to integrate new products. Act as “Tier I” development of core financial technology components; having the ability to design, develop, analyze, and troubleshoot core financial product programming to increase or enhance efficiency of financial systems. Develop project plans with the assistance of local staff, CUSO, and produces service requests for local “Tier II” and third-party development in-line with core-financial system projects.
 
Data: Structure, maintain, and extract data from core and ancillary products; produce reports upon request and develop report templates for reoccurring or scheduled reports. Analyze data or file requests, prepare files, structure delivery schedule, and ensure the delivery of data or files to or from the core financial platform.
 
QUALIFICATIONS
 
• Five (5) to ten (10) years of similar or related experience.
• Bachelor’s degree or formal certifications recognized by the industry as equivalent to a bachelor’s degree.
• Experience with Episys programming preferred.
 
IMPORTANT NOTES:
• Employment Status: Full-Time, non-exempt
• Work Schedule: 8 am – 5 pm, Monday - Friday
• Must not be: 1) in progressive discipline status and/or 2) in a probationary status, including initial probation period.
• Required Materials: Internal Position Application
• Requirements/Licenses: valid state driver’s license
• Pay rate: $28.378 - $42.57
 
HOW TO APPLY:
 
Closing Date: 01/08/2021
 
Internal Applicants should complete the Internal Position Application and submit to Kim Worthy in Human Resources by End of Business (EOB) on the established closing date.
 
Intrepid is an Equal Opportunity Employer. Intrepid will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Mortgage Loan Officer - Bozeman 

REPORTS TO: CEO
 
Supervises: None
 
POSITION SUMMARY:
 
Responsible for loan production, counseling members on mortgage loan programs and pricing through knowledge of program parameters and underwriting guidelines, makes sales calls, develops relationships, and attracts new applications. Work involves extensive public relations work to develop programs and contacts that will continue to grow the real estate program for Intrepid Credit Union, including membership in relevant real estate associations, activities outside the office, contacting real estate agents, construction firms, members, etc. Delivers on our member service commitment by keeping updated on all loans from application through settlement; prepares pre-approvals on purchase and refinance transactions for first mortgages, second mortgages, HELOC, land, and construction loans, processes internet applications, and home equity loans; gathers applicable HMDA data on applications; acts as an MLO under the SAFE Act requirements. Recognizes opportunity to refer proper products and services to meet member needs. Helps on department projects to improve efficiency and mortgage product offering to membership.
 
Serve as branch leader, coordinate with Consumer Lending and Operations teams to manage the delivery and support of all Bozeman branch operations. Manage the delivery and support of all financial products and services in the Bozeman market including real estate loans, consumer loans, new accounts, and transaction services.
 
POSITION RESPONSIBILITIES:
 
1. Assumes responsibility for all phases of mortgage loan origination activities, including, but not limited to:
 
• Interviewing members and potential members regarding their real estate loan needs, desires and capabilities; is well versed on all Credit Union products and services, and real estate options. During member or potential member contact, consistently gathers extensive information, analyzes needs of the member/potential member, evaluating and exploring options and providing extensive financial services counseling as the opportunity arises. Guides the member to the proper products designed to enhance the member’s financial independence and may best meet their financial needs. This occurs in all situations without assistance from upper levels, and for members whose circumstances may be difficult, and options are often not clear cut;
• Assists members with loan applications and works up loan; ensures all necessary items are available for underwriting; reviews information for completeness and accuracy; clarifies missing or questionable information; may copy and file
application package; opens and closes all account types and continuously works with the maintenance of such accounts;
• Reviews loan applications in a timely manner; calculating terms, finance charges, insurance rates, etc. for proper disclosure on promissory notes; has highest level of loan approval authority, granting approval within designated limits.
• Set up loan application files with proper income documentation, credit reports and property information.
• Resolves loan application problems, assists applicants with addressing credit report problems, low appraisals, low wage levels, and high debt ratios, resolves conditions of underwriting.
• Communicates application status to borrower, realtor, and title company. Meets with members to review loan file, answer questions, and give explanations of policy and procedures regarding loan processing when necessary.
• Prepares files for service order and clears conditions on approval to obtain clear to close from underwriting. Checks current appraisal, PR and interest rate lock. Obtains homeowner insurance records as needed.
• Obtains all appropriate and applicable identification data as required by the BSA, RESPA-TILA, FDPA-FCRA-HMDA-ECOA and other regulations; submits CTRs, SARs, and makes other reports as required and appropriate.
• Responsible for rate locks, issuance of disclosures, overage/underage and fee waivers.
 
2. Responsible for developing the credit union loan portfolio in the Bozeman Market. Support the origination and processing of real estate, consumer and business loans as directed.
 
3. Member Service. Support the efficient, effective and accurate performance of all branch staff. Maintain professional standards for the branch; Support maintenance of appropriate staffing levels at all times; Coordinate the training and coaching of product and brand awareness; ensure that member service expectations are achieved.
 
4. New Accounts. Support the development of deposit relationships in the Bozeman Market. Support the origination and processing of new savings, checking, money market and other deposits accounts as required.
 
5. Employee Support. Coordinates, participates in, and monitors training and coaching activities for branch staff to ensure they are well versed in coaching members toward appropriate products and services, designed to make their financial lives easier and less costly (The Member Advantage).
 
6. Branch Leader. Provides oversight in the support of Lending and Operations leadership for hiring, coaching, leading, and performance management of branch staff.
 
7. Market Performance. Contributes to credit union growth and profitability goals and achieves individual and/or market growth and profitability goals.
 
8. Performs or coordinates back up of consumer lending, new accounts and transaction services functions as needed.
 
QUALIFICATIONS
 
• Bachelor's degree (B. A.) from four-year college or university in business, business administration, finance, accounting or related area of study;
• Five or more years of experience in mortgage lending required; financial institution leadership experience and/or training.
• Applicable experience in lieu of education may be preferred at management’s discretion with preference given to those with an understanding and prior experience with mortgage loan processing functions, including FHA/VA, HMDA, RESPA, FDPA, FCRA, ECOA, TILA, Montana Board of Housing, Rural Development, construction and conventional lending.
 
IMPORTANT NOTES:
 
• Employment Status: Full-Time, non-exempt
• Work Schedule: 8 am – 5 pm, Monday - Friday
• Must not be: 1) in progressive discipline status and/or 2) in a probationary status, including initial probation period.
• Required Materials: Internal Position Application
• Requirements/Licenses: valid state driver’s license
• Pay rate: $24.17 - $36.25
 
HOW TO APPLY:
 
Closing Date: 02/05/2021
 
Internal Applicants should complete the Internal Position Application and submit to Kim Worthy in Human Resources by End of Business (EOB) on the established closing date.
 
Intrepid is an Equal Opportunity Employer. Intrepid will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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All materials must be received by the recruitment closing.

Intrepid Credit Union is an Equal Opportunity Employer. Intrepid Credit Union will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.